Holiday Inn Express & Suites Lexington, an IHG Hotel

Very clean. Nice location. Staff friendly.

The front desk staff went out of their way to make sure that everything was in place. I called to find out about just being able to drop my luggage off early because of a mandatory meeting that was to take place before check in time and would run until 7 or 8 pm. The desk clerk found out that there was a room Ready that was an executive suite. I was told to come in when I arrived in town and I could check into That room. The young lady was so Helpful.

We were there for the Liverpool vs Manchester game. The hotel was more than what we expected. My husband is disabled and the bathroom had a walkin shower and was very spacious. The room was large and had a fridge, and microwave which my 13 yr old was thankful for lol. Great variety at breakfast bar. Clean pool. The staff was very friendly and polite.

Cleanliness is at the top of my priorities, and I wasn't disappointed. The hot breakfast was a nice surprise, though the potatoes were too greasy to eat. The bold coffee was delicious! Your staff were professional, courteous and friendly.

The lady attending the breakfast had a bad attitude when I asked if she could bit out more eggs and biscuits. She also bumped into my three year old and didn’t even apologize. The biscuits were also not fully cooked in the middle.